Associate Director
Job Title: Senior Manager – IAM :Directory & Authentication Services
Role Overview
The Senior Manager – IAM :Directory & Authentication Services is responsible for leading the engineering, security, and operational delivery of enterprise identity, directory, and authentication services with a strong focus on Microsoft Entra ID (Azure AD) in hybrid environments.
This role owns the reliability, security, and modernization of identity platforms that underpin enterprise access and Zero Trust security and requires deep technical leadership, hands-on architectural expertise, and an engineering-driven approach to building resilient, secure, and scalable identity services.
Key Responsibilities
Enterprise Directory & Identity Platforms
- Manage Microsoft Entra ID (Azure AD) in a hybrid identity architecture, integrated with on‑premises Active Directory.
- Lead engineering and operations for directory services including identity synchronization, federation, and authentication flows.
- Drive platform scalability, resilience, and modernization of enterprise identity services.
Security & Directory Hardening
- Secure and harden directory services by implementing Zero Trust identity principles, least privilege access, and tiered administrative models.
- Define and enforce identity security baselines, privileged access controls, and continuous monitoring.
- Reduce identity attack surface and manage risk across hybrid identity environments.
Authentication & MFA Services
- Deliver and operate enterprise authentication services, including modern authentication and legacy protocol management.
- Design, deploy, and optimize Multi-Factor Authentication (MFA) and passwordless authentication solutions using Microsoft Entra.
- Enforce strong authentication policies using conditional access, risk-based controls, and device trust signals.
Zero Trust Integration
- Integrate Entra ID authentication and authorization with a broader Zero Trust architecture.
- Ensure continuous verification based on user, device, location, and risk context.
- Partner with security and platform teams to embed identity as the control plane for Zero Trust.
Engineering & Automation Focus
- Promote an engineering-first mindset across IAM operations, emphasizing reliability, automation, and platform thinking.
- Drive Infrastructure-as-Code, automation, and self-service identity capabilities to reduce manual operations.
- Define and track service health metrics such as availability, authentication success rates, and latency.
Leadership & Operations
- Lead and mentor IAM engineering and operations teams, setting technical standards and best practices.
- Own operational readiness, incident response, and continuous improvement for identity and authentication services.
- Collaborate with application, security, and infrastructure teams to enable secure enterprise access at scale.
Required Skills & Experience
- 15+ years of experience in Identity & Access Management, with deep expertise in Microsoft Entra ID (Azure AD).
- Strong hands-on experience in hybrid identity environments (Entra ID + on‑prem Active Directory).
- Proven experience delivering authentication, MFA, and strong access control solutions at enterprise scale.
- Deep understanding of Zero Trust identity and conditional access architectures.
- Strong background in directory security, identity hardening, and privileged access management.
- Demonstrated engineering mindset with focus on automation, reliability, and large-scale platform operations.
- Proven people leadership experience managing senior technical teams.
- Experience working in Agile/sprints in a global team setup
- Bachelor’s degree in Computer science, Engineering, or similar field
What Success Looks Like
- Secure, resilient, and highly available Entra ID and hybrid directory services.
- Strong authentication and MFA enforced consistently across the enterprise.
- Identity services fully aligned with Zero Trust strategy.
- Reduced operational risk through automation, engineering rigor, and proactive security controls.
