Director - Management Info Sec

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 120,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 52 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. 

Providence India was established to bring to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation for Improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

How is this team contributing to the vision of Providence?

Cybersecurity (CYBR) is committed to appropriately protecting all information relating to its caregivers and affiliates, as well as protecting its confidential business information (including information relating to its caregivers, affiliates, and patients).


What will you be responsible for?

  • Establish, operationalize, and continuously improve the global Management Information Security (MIS) strategy, capabilities, programs, and services operating out of India.
  • Act as the Cybersecurity (CYBR) liaison for Providence businesses/entities, integrate security into business/entity scope, strategy, programs, and operations.
  • Advocate Information Services (IS) and Cybersecurity (CYBR) goals and commitments. Provide thought leadership on new and industry-leading enterprise-class security solutions and services.
  • Identify changes to Providence security requirements, align CYBR strategy and roadmap to meet those requirements.
  • Facilitate strategic planning with business/entity stakeholders for deployment or enhancement of security services and technologies.
  • Align Providence’s affiliates and vendors security standards and operations to equal or exceed those of Providence by establishing strong due diligence.
  • Mature overall security services delivery to provide end-to-end engagement, increased transparency and awareness, and superior customer experience.
  • Establish security performance criteria, measure and report performance, and develop and execute strategy for security service excellence.
  • Drive security awareness to increase awareness and understanding of security risks and threats, and to promote a culture of security and accountability.
  • Manage portfolio programs with very high complexity, strategic priority and/or visibility, system and/or regional priority – typically at an enterprise level.
  • Ensure projects related to the program are planned and executed in a manner that supports the Providence Mission and support integration and collaboration across the health system while meeting the organizational objectives.
  • Provide oversight and direction for the MIS engagement model, capabilities, programs, and services. Govern adherence to policies and standards. Own, enhance, and drive the global operating model.
  • Understand and deploy CYBR vision within MIS functions. Develop/enhance and implement policies and standards across all disciplines within functions.
  • Serve as a member of the CYBR extended leadership team providing expertise and input for decisions relating to security threat and risk management.
  • Assist with developing and managing annual operating and capital budget, responsible for the analysis, monitoring, and reconciliation of those budgets.
  • Act as the primary point of contact between business/entity executive leadership and CYBR teams to engage executive leadership and communicate the progress of security programs and services.
  • Provide responsive leadership to delegate, coordinate, and motivate staff; evaluate performance for direct reports and for contractors/other peoples’ direct reports; work with individuals and HR to improve performance as needed.
  • Oversee a team of up to 25-40 caregivers.


What would your day look like?

  • Lead the MIS strategy, functions, programs, and services within CYBR India, and ensure that MIS customers receive exceptional services.
  • Develop and drive security engagement within business/entity programs and operations in alignment with its strategic plans and objectives with little/no oversight from leadership.
  • While operating independently, work collaboratively with business/entity operational leadership, intake, and governance teams, as well as Cybersecurity teams required to deploy security services and technologies.
  • Ensure optimum and efficient delivery of security services and issue/risk management to business/entity programs and operations.
  • Advise, consult, and manage several complex projects under a common objective at Providence, under a single program (or across several programs) designed to support Providence to achieve Cybersecurity vision and priorities.
  • Work with and facilitate processes to accomplish complex program objectives, manage change, and resolve issues that span across project teams and departments by planning, organizing, directing, and supervising program activities in a cost-effective and productive manner to achieve customer satisfaction.
  • Engage and organize the assignment of activities of multi-functional, large-scale teams, as well as the project estimates, task dependencies and schedule.
  • Proactively and independently manage stakeholder expectations for timelines and deliverables throughout the program/project lifecycle with little/no intervention from business/entity leadership.
  • Influence decisions in partnership with CYBR leadership to ensure work toward common objectives.
  • Proactively inform and influence others to maintain the balance required between business needs; CYBR strategy and priorities; and financial requirements and budgets with little/no direction from business/entity leadership.
  • Communicate and summarize status of security programs and services, and progress toward major initiatives to leadership as well as to direct and indirect reports.
  • Lead and manage a team of MIS managers and analysts; partner, collaborate, and build relationship with different departments, leaders, vendors, agents, and others to deliver MIS goals.
  • Partner with the entire IS leadership team in various areas such as strategy, architecture, programs, policies, critical infrastructure and applications, and Healthcare.
  • Drive accountable areas for results. Take ownership of the environment, teams, operations, initiatives, and projects within areas of accountability, sometimes in ambiguous circumstances.
  • Develop and drive continuous improvement initiatives, organizing necessary resources with little/no intervention from business/entity leadership.


Who are we looking for?

  • 4-year University (Bachelor’s) degree in Computer Science, Information Technology, or STEM fields, or equivalent experience.
  • 15+ years of Information Systems experience. 5+ years of Information Security leadership experience, or an equivalent combination of relevant experience. 
  • 7+ years of experience in leading and managing Management Information Security function, capabilities, services, and teams.
  • Preferred few years of working experience in an Information Security role within a Healthcare, Pharma or Bio-Technology organization.
  • Key experience highlights include, demonstrated ability to create and successfully execute strategic plans for highly complex technical issues; advanced security programs and technologies implementation; standardizing complex and disparate processes and consolidating multiple teams into a single cohesive team.
  • Ability to manage programs with the highest complexity and broadest breadth – typically at the enterprise-level.
  • Ability to coordinate and facilitate between executive leadership, resource managers of all IS teams, project management and consulting resources.
  • Thorough knowledge of Information Security, Data Privacy, and Security Governance, Risk and Compliance (GRC) concepts and technologies.
  • Working knowledge of Information Security standards (NIST CSF, NIST SP 800-53, ISO/IEC 27002, and ISO/IEC 27005)
  • Preferred CISSP, CISM or equivalent Information Security Management certifications.

Providence’s vision to create ‘Health for a Better World’ aids us to promote individuality, diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunity regardless of race, religion or belief, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law.