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Lead CRM Developer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

How is this team contributing to the vision of Providence?

  • Ensure a continual and seamless service for customers regardless of which services they access.

 

What will you be responsible for?

  • Responsible for working on sprint delivery as well as hands-on development is required.
  • Technically very strong on Power platform and D365 modules (any one)
  • Strong in analyzing and estimating business requirements.
  • Providing technical design and solutions for various business requirements.
  • Responsible for developing and implementing high-quality customized solutions on Microsoft Dynamics CRM and Power Platform suiting the business need.
  • This role requires a thorough understanding of CRM and Power Platform technology, data management, and system integrations, as well as strong programming skills.
  • Participate in all aspects of software development, including requirements gathering, design, coding, testing, and deployment, adhering to best practices and standards.
  • Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap.
  • Development and Support of various application including fixing application issues in CRM and Power Platform portfolio.
  • Should be able to design, develop, build, and deploy the CRM and Power Platform solutions.
  • Conduct unit testing and ensure the code is tested.
  • Proactively identify the areas of improvement in the existing systems
  • Should be able to handle multiple tasks and shifting priorities.
  • Collaborate with teams to integrate applications.
  • Develop and update technical documentation.
  • Responsible for self-development according to professional development plan
  • Collaborating with other teams and find new opportunities.

 

What would your day look like?

  • Follow the agile process and work on the Azure DevOps User Stories.
  • Fulfilling the acceptance criteria of User Stories with appropriate Unit Testing.
  • Taking part in code reviews of peers and recommend process automations
  • Create and maintain technical design documents
  • Developing existing applications along with proactive contribution towards Pillar’s initiatives
  • Implement the best possible design and get the design reviewed with Lead.
  • Going through mandatory Technical, Healthcare and Compliance training.
  • Pursue certifications as planned in the goal setting

 

Who we are looking for?

  • B.Tech/BE in Computer Science, MCA or related field with 6+ years of hands-on experience in Dynamics 365/Power platform.
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Customer Engagement and Power Apps.
  • Sound experience in Customizations Plug-ins, Scripting, UI changes, security role configurations
  • Strong technical skills on Power Platform. Should have experience in Power Apps (MDA & Power Portals), Power Automate and Power BI. 
  • Sound knowledge and hands-on experience on Azure platform - Azure Functions, Logic Apps, Azure Data Factory.
  • Strong in C# .net and has Proficient skills in AngularJS, Type script, CSS and HTML
  • Experience in Data migrations and Integration development – API’s, Logic Apps
  • Experience in Environment and Release Management, ALM tools and suggest automations wherever applicable.
  • Proficient in creating Build and Release Pipelines – CICD using Azure DevOps
  • Good to have knowledge on Power Virtual Agent, AI & Azure ML.
  • Strong Analytical & Problem-solving skills.
  • Strong passion to deliver high quality solutions and enthusiasm for developing new products.
  • Ability to work in a fast-paced environment and meet deadlines under pressure.
  • Ability to work independently and collaborate with other teams.
  • Structured approach to problem-solving and project execution. Should consistently meet commitments
  • Supporting the peers in development and clearing their blockers
  • Training the interns on Power platform technical areas
  • Excellent Communication and Presentation skills
  • Knowledge on Healthcare domain is an add-on

 

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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