Lead - Citrix

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 120,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 52 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. 

Providence India was established to bring to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation for Improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

How is this team contributing to vision of Providence?

We, at Enterprise Services, the healthcare consulting and services arm of Providence India, help build technology solutions that modernize and simplify each step of the healthcare delivery process. And we do that by putting the patient and the provider at the center of everything we do. Using the most promising and practical ideas, combined with the experience and expertise from people from the healthcare industry, we are creating experiences that work for care facilities, their patients and move us ahead on our mission of “Health for a better world “.

What will you be responsible for?

  • Responsible for identifying and solving technical issues related to the Citrix DaaS solution, which, in addition to Citrix Virtual Apps and Desktops can include OS level troubleshooting, webserver, database server, applications server, DNS, or other software issues.
  • Highly proficient with Virtual Apps & Desktop, Citrix Cloud, their respective obsolete versions and infrastructure components.
  • Provide your expertise in
    • Citrix DaaS, Virtual Apps & Desktop, Citrix Storefront and NetScaler
    • Building Virtual Desktop Images in Azure using Terraform.
    • Image management via Citrix PVS, MCS.
    • Profile Solutions including Citrix UPM, TS Profiles and FSLogix.
    • Citrix Monitoring via SCOM, Citrix Director, Azure Monitor.
  • Expertise on Microsoft Windows platforms, Active Directory, Citrix Active Directory, DNS and GPO.
  • Strong knowledge of Citrix ADC/NetScaler Secure Gateway


Who are we looking for?

  • 6-9 years of experience with Citrix/VMware/Microsoft Desktop and Application Virtualization technologies such as Citrix Virtual Apps and Desktops, VMware Horizon, or Microsoft Azure Virtual Desktop.
  • Proven ability to diagnose and troubleshoot technical issues required, to make decisions and perform complex problem-solving activities under pressure.
  • Must have understanding on Cloud Strategy, Infrastructure as a code.
  • Ownership mindset of assigned environments, operations, and initiatives, and look for ways to continually improve user experience.
  • Experience with Architecture Diagrams (HLD, LLD), documenting SOPs and Runbooks.
  • Bachelor’s degree in computer engineering, Computer Science, Mathematics, Engineering or equivalent education/experience.

Providence’s vision to create ‘Health for a Better World’ aids us to promote individuality, diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunity regardless of race, religion or belief, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law.