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Lead Engineering Program Manager

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Job Title: Lead Engineering Program Manager

Job Summary The Lead Engineering Program Manager will play a crucial role in supporting the Marketing Analytics PMO by coordinating key project activities, maintaining comprehensive project documentation, and facilitating effective communication among team members and stakeholders. This role ensures that project deliverables are meticulously organized, tracked, and executed in a timely manner according to Marketing Analytics PMO standards and best practices.

Key Responsibilities

Meeting Coordination

  • Support Senior Managers, Project Managers, and Program Managers with project meetings and technical sessions.
  • Schedule meetings, prepare agendas, and organize necessary documentation for efficient discussions.

Administrative Support

  • Oversee the day-to-day administration of Azure DevOps (ADO).
  • Ensure items in ADO are appropriately created, linked, categorized, assigned, and scheduled.
  • Follow up on past due items in ADO and sequence items in the ADO backlog.
  • Perform regular audits to maintain the integrity of the ADO backlog.
  • Provide access and training to onboard new team members to ADO.
  • Maintain ADO reports and standards documentation.

Release Management Support

  • Collaborate with Senior Managers, Project Managers, and Program Managers to coordinate and schedule deployments.
  • Set up and maintain Iterations/Sprints in ADO to support ongoing operations and deliverables.

Operational Support

  • Assist Senior Managers in tracking the projects (break/fix, maintenance) and small incremental enhancements (< 2 weeks) for Production Analytics.
  • Coordinate and track action items in weekly sessions with the Marketing Platform and Engineering team.

Project Planning Support

  • Assist in the initiation and planning of initiatives with Senior Managers, Project Managers, and Program Managers.
  • Create essential project documents, including project charters, project plans, timelines, status reports, RACI, and RAID logs.

Project Management Support

  • Support the execution of initiatives by updating project plans, schedules, requirements, and RAID logs.
  • Monitor project risks, issues, decisions, and change requests, escalating critical items and assisting in resolution tracking.

Project Reporting Support

  • Assist with ongoing status reports, collecting and composing regular updates on project progress, risk areas, and milestones.

Requirements

  • 6 to 9 years of experience in project coordination or a related role.
  • Strong organizational and time-management skills, with an eye for detail.
  • Proficiency with Microsoft Office Suite and project management tools, such as Azure DevOps (ADO).
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.

Preferred Qualifications

  • Previous experience in a project coordination or administrative support role.
  • In-depth understanding of project management frameworks such as Agile or Waterfall.
  • Experience in a similar role within the marketing analytics or technology sector is a plus.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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