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Lead IT DR Analyst

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

IT Disaster Recovery Sr Analyst

Job Summary

The IT Disaster Recovery Specialist is responsible for designing, implementing, and maintaining robust disaster recovery strategies to ensure business continuity during outages, cyber incidents, or natural disasters. This role requires expertise in data center operations, infrastructure components, DR frameworks, and hands-on experience with industry-standard tools and technologies.

Key Responsibilities

Disaster Recovery Planning & Framework:

 Develop and maintain comprehensive IT Disaster Recovery (DR) plans for critical applications and infrastructure.

 Align DR strategies with organizational Business Continuity Plans (BCP) and compliance frameworks such as ISO 22301 and NIST.

 Define and regularly review Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for Tier 1 and Tier 2 applications.

 Establish and maintain IT DR governance processes and documentation.

Data Center-Level Exercises:

 Plan, coordinate, and execute full-scale data center failover and recovery exercises.

 Validate DR strategies for both on-premises and cloud environments (Azure/AWS).

 Perform post-exercise analysis and implement corrective actions to improve resilience.

Infrastructure Knowledge:

 Maintain deep understanding of core infrastructure components including Network, Storage, Database, Servers, Virtualization (VMware), Citrix, and Cloud platforms (Azure, AWS).

 Support integration of mass notification systems for crisis communication.

Tools & Technologies:

 DR Tools like ServiceNow, Assurance, Fusion, Veeam, etc.

 Familiarity with Discovery tools for asset identification and dependency mapping.

 Knowledge of security and monitoring tools such as CrowdStrike and Rapid7 will be an advantage.

Testing & Validation:

 Conduct regular DR drills, tabletop exercises, and failover tests for critical systems.

 Document test results, identify gaps, and recommend improvements.

Compliance & Reporting:

 Ensure adherence to ISO 22301, NIST Cybersecurity Framework, and internal DR policies.

 Prepare and maintain DR readiness dashboards and reports for senior management.

Collaboration & Communication:

 Work closely with IT teams, vendors, and business units to ensure DR readiness.

 Provide training and awareness sessions for stakeholders on DR processes.

 Act as a subject matter expert during crisis situations and recovery efforts.

 Should have strong and commandable communication skills and proven experience in hosting large-scale calls with IT teams and stakeholders during DR events or exercises.

Process Improvement & Automation:

 Continuously evaluate existing DR processes for efficiency and effectiveness.

 Identify opportunities for automation in DR workflows, failover testing, and reporting.

 Stay updated on emerging technologies and best practices in disaster recovery and business continuity.

 Recommend and implement innovative solutions to enhance resilience and reduce recovery time.

Required Skills & Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 5+ years of experience in IT Disaster Recovery, Business Continuity, or related roles.
  • Strong knowledge and practical experience in Business Impact Analysis (BIA), Recovery Time Objective (RTO), Recovery Point Objective (RPO), Mean Time to Work (MTTW), Maximum Tolerable Downtime (MTD), and Work Recovery Time (WRT).
  • Expertise in IT infrastructure components and data center functionality.
  • Hands-on experience with DR tools and technologies (ServiceNow, Assurance, Fusion, Veeam).
  • Familiarity with Discovery tools, CrowdStrike, and Rapid7 is a plus.
  • Knowledge of new technologies, process improvement methodologies, and automation tools.
  • Excellent knowledge of PowerPoint and Excel for reporting and presentation purposes.
  • Excellent analytical, problem-solving, and communication skills.

Certifications (Preferred)

  • CBCP (Certified Business Continuity Professional)
  • ISO 22301 Lead Implementer / Auditor
  • Familiarity with NIST Cybersecurity Framework
  • ITDR Specialist course
  • Any Cloud Certification (AWS, Azure, ect..)

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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