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Lead Network Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Organization Background:

The Network Operations team is responsible for the management, and support of the enterprise’s network infrastructure.

What will you be responsible for?

·       Manage/operate enterprise level network solutions including routing and switching, SDWAN infrastructure.

·       Secure, monitor, operate and troubleshoot enterprise networks.

·       Troubleshoot network issues and ensure quick resolution of outages and performance degradations.

·       Collaborate with security teams to ensure compliance with security protocols and standards.

·       Monitor network performance and identify areas for improvement, ensuring network uptime and reliability

·       Document network configurations, diagrams, processes and troubleshooting procedures.

·       Work on incidents and provide timely resolution within SLA.

·       Perform network upgrades, patching and performance tuning.

How would your day look like?

·       Troubleshoot network issues reported through service management tools.

·       Work on Service Requests/Change Requests and co-ordinate with end users for validation and testing.

·       Participate in ITIL-based incident and change management process.

·       Document SOP's for day-to-day operations.

·       Monitor network performance and provide recommendations for improvement.

·       Coordinate with ISP's and vendors for service delivery and support.

·       Monitor and analyze network performance using SolarWinds/Cisco Prime/DNAC

Who are we looking for?

Qualifications:

  • Bachelor’s degree in computer science /IT or related field with 2-5 years of hands-on experience in Network Routing and Switching, SD-WAN infrastructure.
  • Manage and operate enterprise networks.
  • Strong knowledge of routing protocols (BGP, OSPF, EIGRP).
  • Experience with VLAN's STP, EtherChannel, ACL's, NAT
  • Hands-on experience with SD-WAN platforms (any of cisco Viptela, Aruba SilverPeak)
  • Experience with WAN Technologies, VPN's.
  • Understanding of network security fundamentals and segmentation.
  • Experience with network monitoring tools like SolarWinds.
  • Familiarity with basic scripting or automation is a plus.
  • Experience with firewalls is an added advantage.
  • Good communication and documentation skills.

Certifications (Preferred):

  • CCNA (Routing and switching)
  • AASP-Aruba Accredited SD-WAN Professional/ Cisco ENSDWI

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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