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Lead Service Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Organization Background:

The Technology Engineering and Ops team provides foundational infrastructure of Cloud Services, Network Connectivity, Data Center Hosting, Voice, Collaboration Applications, and End User Computing enables our caregivers, patients, physicians, and Community Technology partners to achieve our mission. We drive Cloud migrations, Network modernization and infra modernization across the company.

What will you be responsible for?

  • Lead end-to-end application packaging strategy using MSIX, MSI, App-V, and modern deployment models
  • Design and implement automation frameworks using PowerShell and Python
  • Architect application deployment solutions for Intune, MECM, and Azure-based environments
  • Drive migration from legacy packaging to MSIX and modern application management
  • Integrate application packaging into CI/CD pipelines
  • Mentor junior engineers and review packaging standards
  • Ensure compliance with security, patching, and vulnerability management requirements
  • Collaborate with security teams to implement secure application delivery
  • Support cloud, hybrid, and VDI environments
  • Perform root cause analysis and advanced troubleshooting
  • Required Skills & Qualifications
  • 6+ years of experience in Application Packaging and Deployment
  • Expert-level PowerShell scripting and strong Python automation skills
  • Deep knowledge of MSIX architecture, App Attach, and containerized applications
  • Extensive experience with Intune, MECM (SCCM), and Azure AD
  • Strong understanding of Windows internals and application compatibility
  • Experience implementing DevOps practices for packaging and deployment
  • Proven experience in large-scale enterprise environments
  • Strong documentation and stakeholder communication skills
  • Preferred Skills
  • Experience with Azure Virtual Desktop, Citrix, or VMware Horizon
  • Knowledge of Endpoint Security, Defender, and vulnerability tools
  • Exposure to Infrastructure as Code (IaC) concepts
  • Certifications (nice to have):
  • Microsoft Endpoint Administrator
  • Azure Fundamentals
  • ITIL
  • Having Chocolatey or nugget packaging added advantage.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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