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Lead Service Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

We are seeking a highly skilled Platform Engineer to design, implement, automate, and support enterprise-scale cloud platforms. The ideal candidate will have strong expertise in Microsoft Azure, cloud networking, Infrastructure as Code (IaC), GitHub/GitHub Actions, and Kubernetes. This role will be responsible for building secure, scalable, and automated platform services while improving operational efficiency through automation and DevOps practices.

Key Responsibilities

  • Design, deploy, and manage Azure cloud infrastructure following enterprise architecture and security standards.
  • Build and maintain Infrastructure as Code solutions using Terraform.
  • Develop and manage CI/CD pipelines using GitHub Actions.
  • Support and enhance Azure landing zones, cloud governance, networking, and platform services.
  • Deploy, administer, and optimize Kubernetes platforms (AKS preferred).
  • Implement cloud networking solutions, including VNets, subnets, routing, firewalls, NSGs, private endpoints, load balancers, and DNS.
  • Automate operational tasks and platform provisioning processes.
  • Collaborate with development, security, and infrastructure teams to enable secure and scalable deployments.
  • Troubleshoot and resolve platform, networking, and deployment issues.
  • Contribute to platform reliability, availability, performance, and cost optimization initiatives.
  • Document platform standards, automation frameworks, and operational procedures.
  • Participate in architecture reviews and continuous improvement initiatives.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
  • 5+ years of experience in Cloud Engineering, Platform Engineering, DevOps, or Infrastructure Engineering.
  • Strong hands-on experience with Microsoft Azure services.
  • Strong understanding of Azure networking concepts and enterprise network architecture.
  • Proven experience with Terraform and Infrastructure as Code methodologies.
  • Hands-on experience with GitHub, Git workflows, and GitHub Actions.
  • Experience supporting or administering Kubernetes environments (AKS preferred).
  • Knowledge of cloud security, governance, and operational best practices.
  • Experience troubleshooting infrastructure, networking, and cloud platform issues.
  • Strong communication and collaboration skills. These qualifications are consistent with requirements  

Preferred Qualifications

  • Experience with Ansible automation.
  • Experience with Azure DevOps, Helm, Docker, or containerized platforms.
  • Knowledge of observability and monitoring solutions.
  • Experience with Zero Trust networking and security architectures.
  • Azure certifications such as AZ-104, AZ-305, or related certifications.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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