Manager - Software Engineering

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

How is this team contributing to vision of Providence?


Clinical and Revenue cycle Applications pillar primarily focuses on providing excellence in the care of the applications and systems used in our communities, hospitals, and clinics. Driving digital transformation and improving the caregiver experiences through simplification and modernization of 1700 applications. We deliver products and services to support clinical and business applications and interfaces including Acute and Ambulatory, Home, and Community Services, Epic EHR and 3rd Party Applications as part of One EHR, ONE Engine implementation, application portfolio rationalization and cloud migration programs. 


 What will you be responsible for?


  • Work with key stakeholders to build business expansion strategies and growth plan.
  • Responsible for reviewing current integration strategy and goals to identify its potential strengths, weaknesses and opportunities for improvement.
  • Responsible for capability building for the Clinical & Revenue Cycle Applications – Interoperability Team on InterSystems HealthShare, Rhapsody/Corepoint, GlobalScape, Azure & supporting technologies required for delivery and service engineering.
  • Responsible for defining goals, career progression planning, skill evaluation, individual development plan, resource management and team building activities.
  • Support Technical Architects in the definition of integration solution and technology roadmaps and industry standards
  • Hire the right talent, build, recognize & retain talent to achieve a high-performing culture.
  • Develop and execute a strategy to meet portfolio objectives and expand in areas of focus.
  • Establish SLAs, KPIs and recommend measurement and improvement of processes.
  • Manage the modernization of InterSystems HealthShare, HIE platform.
  • Ensure that the committed backlog is successfully completed in accordance with business priorities and KPIs.
  • Facilitate and collaborate with peer managers and cross-pillar teams, global teams to identify common business cases, define a plan and work on new engineering solutions and initiatives.
  • Facilitates business coordination with internal cross-functional teams, external suppliers, and consultants to ensure timely delivery.
  • Possess a fundamental understanding of end-to-end application/system/device integration and dependencies.
  • Solve ambiguous, undefined problems that go beyond product/service boundaries.
  • Think strategically and creatively to meet complex business needs - translate vision into processes and requirements.
  • Identify scrum and cross-functional team dependency issues and schedule priorities, and establish milestone exit criteria.
  • Engage and solicit input from leadership and stakeholders to validate priorities and scope.
  • The position is based in Hyderabad and requires collaboration with global teams in different time zones.


What would your day look like?


  • Business Strategies, Technical and Business Road maps
  • Growth and expansion strategy through solution-based thinking
  • People Management – Defining and measuring Individual goals and giving direction/ unblock to the team to achieve it.
  • People Management – Constructive Conflict Resolution
  • People Management – Nominate the team for appropriate training programs and provide training
  • People Management – Coach the team on Providence mission and vision.
  • Competencies building of team on technical and business skills.
  • Collaborating with Talent Acquisition Team on right Hire
  • Active Participation in Business review meetings.


Who are we looking for?


  1. Work with the Engineering and the Application teams to develop and maintain an Azure-based cloud and On-premise solution.
  2. Work with the DevOps environment with continuous integration and continuous deployment (CI/CD), automated testing and application lifecycle management
  3. Work with application teams to create data pipelines in data ops, create pipelines for application CICD, create pipelines for MLOps.
  4. Experience with building and deploying Docker, Kubernetes, AKS , End to End Multi-tier application provisioning.
  5. Work with configuring Azure IAAS, - Virtual Networks, Cloud Services, Resource Groups, Express Route, Loading Balancing, Application Gateways.
  6. Look at best practices in setting up source control standards and branching policies for code review and fire of CICD accordingly.
  7. Proficient with .NET, NODE JS Technologies or JAVA.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.