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Principal Service Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Job Description

 

Responsible for the overall architecture, design, implementation and integrity of the ServiceNow application within the enterprise. Also responsible for ensuring that the solution delivered to business units (within the customer organization) are engineered in accordance with corporate architecture and infrastructure standards.

 

Experience  8- 12  years.

 

 

Skills

  • 5+ years’ experience in technical solution design and implementation of the ServiceNow application.
  • Proven management / influencing abilities.
  • Ability to produce documentation at various levels including technical and customer facing.
  • Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
  • ServiceNow experience in the areas of ITSM, Service Portal products are highly desirable.
  • ServiceNow Certifications in all areas are highly desirable.
  • Experience in multiple application architectures and supporting technologies.
  • Strong experience in Angular JS, Bootstrap, HTML, CSS, JavaScript
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
  • Excellent verbal and written communication skills required.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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