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Principal Service Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

J  Principal NetScaler Engineer – Citrix Platform & Infrastructure

   Role Overview:

    We are seeking a highly skilled and experienced NetScaler Engineer to join our Citrix Platform & Infrastructure Team. This role demands deep technical expertise i n   managing and optimizing Citrix NetScaler environments (SDX, VPX, ADM, WAF) and supporting the infrastructure that powers our enterprise-wide Citrix estate. The i   deal candidate will be a hands-on expert in load balancing, security, automation, and infrastructure integration across hybrid hosting platforms.

   Key Responsibilities:

    NetScaler Engineering & Operations

  • Deploy, configure, and manage NetScaler ADCs (VPX/SDX), Citrix ADM service.
  • Setup and maintain Load-Balancing, Content Switching, AAA, and Gateway Virtual Server configurations, including SSL/TLS Certificate Management.
  • Execute firmware upgrades, vulnerability assessments, and security remediations.
  • Implement Citrix Web Application Firewall (WAF) for critical applications.
  • Manage high availability (HA) configurations and disaster recovery planning.
  • Monitor and report on NetScaler performance, capacity, and availability.
  • Conduct vulnerability scans and implement mitigation strategies.
  • Standardize configurations to meet industry and internal compliance standards.
  • Own and lead the technological elements and mentor junior engineers.
  • Provide enablement and training on NetScaler best practices.

    Required Skills & Experience:

  • 10+ years of hands-on experience with Citrix NetScaler (SDX, MPX, VPX, ADM, WAF).
  • Proven track record managing large-scale NetScaler deployments.
  • Expertise in Citrix Access Gateway SSL VPN, Unified Gateway, SSL offloading & policies.
  • Experience with deploying and managing NetScaler on different platforms including Azure.
  • Strong understanding of Citrix infrastructure components and hosting platforms.
  • Experience with automation tools and scripting (PowerShell, Ansible, Terraform, Python).
  • Excellent troubleshooting skills and experience handling high priority, high impact incidents.
  • Familiarity with correlated technologies like networking, storage, security, AD/authentication, GPOs, etc.

 

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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