Apply now »

Senior Manager HR Services

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

HR Services Team acts as a catalyst for enabling Providence Global Center to manage Caregiver life cycle events from Hire to Retire and provide Technology acumen to HR Tools and applications. The Team strives to drive seamless experience to Caregivers and further ensure that optimum user experience is extended to HR stakeholders in achieving their business goals and objectives.

What will you be responsible for?

  • Lead and manage the HR Technology and Operations Team with keen focus on enabling HR goals and objectives through process workflow automation practices.
  • Act as key point of contact for managing HR Technology functional capabilities, end to end operational workflows impacting Caregiver and stakeholder enablement.
  • Provide leadership guidance to HR Services Team and stakeholders including hire to retire, payroll, benefits administration, HR application usage practices.
  • Drive a culture of continuous improvement, execution of HR operational strategies to enhance service delivery.
  • Partner with senior leadership, HR business partners, and cross-functional teams to enable HR operational workflows by leveraging HCM capabilities.
  • Primary contact responsible for managing and updating Standard Operating Procedures, Policy framework, Internal and external audits related to HR Operations, Tools, and Applications.

Who are we looking for?

  • Should have at least 12+ years of work experience with 5+ years of leadership experience managing HR Services Team in a HCM enabled environment with progressive mindset.
  • Always demonstrate exacting standards of integrity, work with discipline and align with organizational success.
  • Ability to collaborate with multiple stakeholders and demonstrate collaborative work practices.
  • Expert level knowledge in managing employee life cycle events, payroll life cycle management, benefits administration, audit risk and controls framework.
  • Demonstrate ease of working and managing functional aspects of cloud-based HRIS platforms (Workday HCM, SAP SuccessFactors)
  • Ability to independently drive continuous process automation across HR event life cycle with keen knowledge on functional aspects of HCM environment.
  • Exposure to HCM applications and allied practices across industry.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

Apply now »