Senior Manager - Process Excellence
Key Responsibilities
- Own the Transformation Roadmap – Design and execute a rolling 12-month lean/Six Sigma agenda that maps value streams, removes non-value-add steps, and embeds standard work instructions across every finance tower.
- Act as Liaison Between GFO and Automation Teams – Identify new opportunities for automation and process improvement and serve as the primary link between the GFO team and the Automation/Analytics team.
- Build a Citizen-Developer Centre of Excellence – Recruit and certify “makers,” run Power Apps/UiPath hackathons, publish reusable components, and enforce SDLC guardrails that satisfy IT, risk, and data-privacy requirements.
- Scale Automation & Analytics – Deploy invoice OCR with AI Builder, BlackLine auto-recs, and Alteryx/UiPath bots that shave days off the close and free capacity for value-added analysis.
- Lead Cross-Border Stakeholder Governance – Run weekly cadence reviews with U.S. controllership, escalate blockers with solution options, and keep leadership aligned through real-time Power BI dashboards on KPI trends and ROI.
- Coach, Inspire & Grow Talent – Instil a “see waste → fix waste” mindset, mentor team members toward Green-/Black-Belt certification, and embed continuous-learning pathways that future-proof both people and processes.
Qualifications
a. Basic Qualifications
- Education – Qualified Accountant - CA/CMA/CPA or MBA (Finance).
- Experience – 10–14 years in finance operations/shared services, including at least three years leading transformation programs; proven success partnering with on-shore U.S. finance teams.
- Technical Stack – ERP (SAP, Oracle, or NetSuite); reconciliation/close tools (BlackLine, Trintech); automation platforms (Power Platform, UiPath, Alteryx); familiarity with AI fundamentals.
- Methodologies – Lean Six Sigma/ Agile / Scrum exposure.
- Soft Skills – Executive-level communication, stakeholder influence, and change-leadership capabilities.
b. Preferred Qualifications
- Prior ownership of a finance citizen-developer or intelligent-automation CoE.
- Professional certifications in Microsoft Power Platform or UiPath.
- AI & Advanced Analytics Exposure – Hands-on experience piloting Gen-AI close copilots or machine-learning models.
- Prior experience with Oracle or similar large ERP