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Senior Manager - Software Engineering

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Senior Manager - Software Engineering, Lifecycle Engineering Services

 

About Providence

At Providence, we are grounded in our goal to serve all as we engineer the future of healthcare. Our team builds the tech to enable our caregivers deliver better healthcare outcomes and enhanced continuity of care. We focus on engineering, modern infrastructure, data intelligence, cloud, digital innovation, professional services, cyber security, and application development & support.

Providence Global Innovation Center, launched in Feb 2020, is the first development and innovation center of Providence outside the United States. Providence is a $25B non-profit organization and is one of the largest health systems in the United States.  At Providence, our 119,000 caregivers (employees) serve in 51 hospitals, 1,085 clinics and provide a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington.

Providence GIC will help achieve our vision of health for a better world and be at the forefront of innovation in the healthcare industry. We will have focused efforts around healthcare technology and play a vital role in driving digital transformation. In addition, we will enable improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

 

Organization Background: 

The Lifecycle Engineering Services (LES) Team is responsible for the E2E Lifecycle functions of the Information Services (IS) portfolio. This includes the application and infrastructure retirement and proper archival. The Lifecycle Engineering Team focuses on providing the proper Archival Solution to be able to archive all critical patient and financial data in-house through tools developed and supported by our team. We achieve these efforts through continuous process improvement, automation, and tooling we aim to leverage across Providence as a product end users can use to self-serve. We are also responsible for the Continuity of Care of Providence Patient data in and out of Epic through our Electronic Data Conversion Team.

 

What Will You Be Responsible For?

  • Managing team and individual caregiver performance, career development, balancing team workload, dealing with escalations.
  • Managing and maintaining Azure databases and storage solutions to ensure optimal performance and security.
  • Designing, developing, and implementing data pipelines using Azure Data Factory.
  • Leveraging automation for Electronic Data Conversion of Health Records, ensuring adherence to data engineering principles and practices.
  • Integrating HL7 standards within our systems, utilizing Epic Bridges for seamless healthcare data exchange.
  • Programming and maintaining Chronicles databases, ensuring efficient data handling and integrity.
  • Utilizing GitHub for code management, version control, and collaborative development.
  • Providing engineering requirements to the Product Development team to build robust solutions.
  • Collaborating with cross-functional teams between India and the US to achieve project goals.
  • Mentoring, training, and developing data engineers in machine learning best practices, and driving a solid data architecture foundation.
  • Ensuring compliance with healthcare data standards and regulations, particularly related to electronic health records.
  • Prioritizing and managing multiple tasks in a fast-paced environment while working collaboratively within an Agile Product Development framework.

 

What Would Your Day Look Like?

  • Managing team and individual caregiver performance, career development, balancing team workload, dealing with escalations.
  • Collaborating with team members across different time zones to discuss project progress and address any challenges.
  • Writing and reviewing code in Python, SQL, and Scala to manipulate and analyze data securely.
  • Implementing and monitoring data pipelines, ensuring they are efficient and effective.
  • Conducting data modeling and ETL processes to support various data engineering projects.
  • Integrating HL7 standards and working with Epic Bridges to facilitate healthcare data exchange.
  • Participating in code reviews and utilizing GitHub for version control and collaborative development.
  • Engaging in Agile ceremonies such as stand-ups, sprint planning, and retrospectives to ensure smooth project execution.
  • Mentoring junior data engineers, sharing best practices, and providing guidance on machine learning models.
  • Communicating complex technical concepts to non-technical stakeholders to ensure alignment and understanding.
  • Continuously seeking opportunities for process improvement, automation, and innovation within the team.

 

Who We Are Looking For?

  • Someone who will think out of the box, challenge the status quo, and explore new and emerging technologies.
  • With a minimum of 10 to 12 years of hands-on experience in designing and implementing data pipelines, data modeling, and ETL processes.
  • Preferably bachelor’s, or master’s degree in computer science, software engineering, or a related field.
  • Has a strong understanding of data engineering principles and practices, with a focus on leveraging automation for electronic data conversion.
  • Is highly proficient in programming languages such as Python, SQL, and Scala for secure data manipulation and analysis.
  • Possesses a proficient understanding of CICD, repositories, indexing, and standard SDLC practices.
  • Demonstrates direct experience in machine learning models across large data sets, with the ability to influence, mentor, and develop data engineers in best practices.
  • Is knowledgeable about cloud computing principles and has experience working with Azure cloud services.
  • Is familiar with healthcare data standards and regulations, particularly related to electronic health records.
  • Exhibits strong problem-solving skills and the ability to work collaboratively in a team environment.
  • Has excellent communication skills, capable of effectively conveying complex technical concepts to non-technical stakeholders.
  • Is able to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
  • Can work in an Agile Product Development environment and provide engineering requirements to product developers.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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