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Senior Product Manager

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Job Title: Senior Product Manager (Healthcare Financial Analytics /Data Products)

Job Location: Hyderabad

 

About Providence

At Providence, we help people and communities’ benefit from the best health care model for the future—today. Providence Global Innovation Center (PGC) in India is part of Providence, one of the largest health systems in the US. We are a not-for-profit organization where every day, 119,000 compassionate caregivers serve patients and communities through a large network of 51 hospitals, 829 clinics and a comprehensive range of services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.  We believe that ‘health is a human right’ and our mission is to empower every person with access to affordable, quality and compassionate care. We deliver our vision - “Health for a Better World” by creating health systems of the future, building bridges for healthier communities, and providing clinical excellence by nurturing a spirit of innovation.

Healthcare Analytics and Engineering (HAE) in PGC focuses on creating intelligent products within Providence and provides unique opportunities in Product Development, Product Design, Data Engineering, Operations, Data Science, BI Reporting and Data Analytics on cloud stack. We are a group of professionals who work towards empowering stakeholders with insights that improve patient and caregiver experience

At HAE team, the discipline of Product Management is built around defining a clear, value-based product strategy and creating and managing a healthy roadmap, requiring team to work at the intersection of business, market and sector needs, technology and data analytics, customer and user expectations/ desires.

 

Job Description
 


We're looking for an innovative and motivated Product Manager who will manage the multi-team development and operational delivery of a large portfolio of healthcare financial data analytics solutions and products by understanding business requirements, managing changes, removing roadblocks, and communicating broadly with multiple functional groups and stakeholders.

 

The Sr. PM for HAE will oversee the ideation, planning and execution of curated financial data products and services, leveraging best-in class technology and systems; includes cloud computing, big data, mobile, data science, and modern software development methodologies and frameworks. He/She will partner with stakeholders across the business and product teams. The individual will be responsible for:

 

  • Working with deeply domain intensive customers and partners to shape financial analytics and product/platform vision and goals
  • Working with engineers and architects as a bridge to curate technical capabilities, features and technology required to meet the business requirements
  • Understanding healthcare financial analytics technology trends and patterns, impacts to product roadmaps and plan for integration of relevant patterns into product roadmaps
  • Articulating features to customers linking to financial value proposition details 
  • Conducting research for building hypothesis and converting ideas into features
  • Feature prioritization and road map planning
  • Running design sprints & and user testing
  • Translating business-to-technical requirements, and vice versa
  • Defining and tracking success metrics
  • Exploring new ways of improving existing services and products
  • Mentoring product managers and product owners


Detailed Responsibilities
 

  • Providing product management and systems analysis for transformational initiatives, capability enhancements, and partnership.
  • Envision products, create product roadmaps and ensure successful product increment launches by working with diverse stakeholders
  • Owning the long-term vision, strategy, and roadmap for the financial business analytics products, and be able to work autonomously
  • Translating problem, data & user research into developing innovative features & solutions.
  • Working nimbly across multiple projects, with fast-paced iterative product development cycles.
  • Solving customers’ problems with innovative solutions
  • Setting priorities and resolve issues in initial stages
  • Working with cross-functional teams to deliver a complete customer experience and make product release management successful.
  • Impressive verbal communication and presentation skills and at ease with business as well as technical audiences.
  • Articulating clear and concise product related documentation as well as general business communications.
  • Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently
  • Knowledgeably and successfully present our strategy, roadmap and current progress /actions to senior executive audiences inside the company
  • Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
  • Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-year initiatives
  • Accountability for team integrity, product excellence, decision making, delivery estimates and roadmaps and project outcomes.
  • The position is based in Hyderabad and requires flexible work shift schedule to accommodate North American time zone meetings.

 

Experience and Skills

 

  • Bachelor’s or Masters degree in Healthcare Administration. Added credentials around finance domain will be desirable
  • 8+ years of product design and engineering experience, with 4+ years of technical product management experience especially in curating technical platforms and products.
  • Deep experience working with healthcare analytics and digital products planning and implementation for problem scenarios in healthcare and life science domain is a critical capability.
  • Ability to operate in a startup mode, structure ambiguous, open-ended problems & analyzing data to discover user needs, most valuable use cases and curating product related insights.

 

Desired Skills/Experience
 

  • Experience in building data products and financial analytics dashboards  
  • Certifications in Product Management/Agile/Scrum.
  • Familiarity with modern solution stacks, frameworks
  • Experience in User research, UX Prototyping.
  • Working knowledge of HIPAA/Data Governance & Privacy would be considered a bonus.
  • Knowledge of US healthcare delivery models in will be considered a bonus

 

 

Primary Skills

 

Healthcare Finance , Revenue and cost analysis, Products/Platform Product Management, Product Roadmap Development, Requirements Elicitation, User Research, Analysis and Journey Mapping, Business Case Development, Stakeholder Management, UI/UX Prototyping, Technical Writing

 

Secondary Skills

 

Deep understanding of AI/ML solutions in healthcare finance domain

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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