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Senior Security Ops Analyst

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

What will you be responsible for?

  • The role possesses critical thinking skills to understand a current problem, approve or suggest solutions that will properly resume service delivery, maintain proper access as well as minimize risk and financial exposure.
  • The role requires a strong analytical judgement to drive or direct, as appropriate, a global solution or necessary enhancement of Access Management processes.
  • Respond in a timely manner (within documented SLA) to configuration, maintenance, incident management, and other requests.

What would your day look like?

  • Create, Add & Revoke Access, persona modification and identity creation.
  • Creates new and improvise documents existing for Authentication/Access technologies, processes, and procedures.
  • Monitor the service ticket or identity management platform for new requests.
  • Be accountable for ensuring service documentation, such as process guides, are maintained and kept up to date.
  • Collaboration with Incident Response to assist in recovering from security breaches; participates in investigation and remediation of security incidents.
  • Actively identify new ways of automating and eliminating any repetitive work
  • Triage the unresolved incidents or requests to the next level leads

Who are we looking for?

At Providence Global Center, we have a gamut of technical and clinical streams that you could find your passion in, however (to start with) we are looking for candidates with the following core competencies:

  • Experienced in SAML, Active Directory, MS Entra ID, SailPoint, Active Directory Federation Services.
  • Identifies, escalates, and resolves potential access control and system risk issues
  • Pattern analysis/Problem management on repetitive issues with recommendations which could incorporate effective problem management

techniques.

  • Knowledge on Zero-Trust and least privilege principles
  • Strong communication skills: with the ability to grasp complex concepts and the

ability to explain them effectively

  • Readiness towards work at odd hours/ on-call and weekends as and when

needed.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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