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Senior Service Engineer
Organization Background:
The Cloud Engineering and Ops team drives cloud migrations, engineering and OnPrem hosting, compute, storage data protection, data engineering for the Technology, Engineering & Operations organization. We support OnPrem and Azure cloud infra running Windows, Linux VM’s and SQL, Oracle databases.
What will you be responsible for?
- Management of Compute Infrastructure in OnPrem and Azure and ensure Availability
- Deploy, Manage & Govern Azure Cloud Infrastructure
- Automating Cloud Deployments using IaC(Terraform/Biceps/ARM Templates), Confguration Management using Ansible.
- Ability to analyze, troubleshoot and resolve issues in a timely manner.
- Good knowledge on Virtualization environment involving VMware/HyperV
- Building modern solutions in Azure Cloud for Compute space
- Error resolutions and RCA for Major Incidents
- Able to present KPIs to stake holders
- Have a growth mindset and learn and work on technologies including Linux/Windows/Azure Compute
- Bring Engineering and Automation skillsets
- Modernize infrastructure using by adapting Service Reliability Engineering principles and DevOps tooling.
- Azure Cloud Deployments and Managament using IaC.
What would your day look like?
- Primarily responsible for managing OnPrem and Azure Hosting Environments.
- Automate Configuration Management & Drift remediation using Ansible
- Adapt & Automate Cloud Deployment and operations using Terraform, Azure Pipelines.
- Working on Incident, Changes, Requests and Engineering Projects
- Installing Patches, upgrades and monitoring system performance
- Managing Hypervisor environment in VMWare and HyperV
- Drive Get Current and Stay Current Initiatives
- Use Data to identify optimization and modernization opportunities
- Use automation to enable Self Service capabilities and reducing manual overhead
- Proficient in Scripting and Automation platforms like Bash/Shell, Ansible etc
- Drive multiple projects and stakeholder management, reporting & dashboards
- Document and publish standards and best practices. Maintain document repo.
Who are we looking for?
- Minimum 4-7 years of experience in managing enterprise Compute- On Prem and Cloud
- Well versed with Linux/Unix or Windows with Virtualization Experience
- Must have experience in handling enterprise scale compute environment with exp in troubleshooting, performance tuning skills
- Must have experience writing scripts in any of BASH/Shell/Powershell or Ansible
- Must have experience in migrating OnPrem Linux environment to Cloud, preferably Azure
- Experience in DevOps tools like Terraform, Jenkins, Ansible or Azure DevOps
- OS design, installation, configuration, and support in an Enterprise environment.
- Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN)
- Experience in troubleshooting, implementing operating systems enhancements to improve reliability and performance.
- Ability to work in ambiguous work environment with global team setup
- Experience working in feature crew model, knowledge of Agile framework
- Ability to learn and adapt to changing landscape and acquire new skills with technology advancement
- Strong communication skills with excellent interpersonal skills both in written and verbal correspondence