Apply now »

Senior Service Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Organization Background:

The Technology Engineering and Ops team provides foundational infrastructure of Cloud Services, Network Connectivity, Data Center Hosting, Voice, Collaboration Applications, and End User Computing enables our caregivers, patients, physicians, and Community Technology partners to achieve our mission. We drive Cloud migrations, Network modernization and infra modernization across the company.

What will you be responsible for?

  • Install, configure and administer System Center Configurations Manager (SCCM) infrastructure
  • Configuring security patching and policy updates for client devices through SCCM
  • Agent installation, remediation and monitoring of coverage
  • Ensuring client devices are up to date with latest version of security patches and policies
  • Monitor, report out and define corrective steps to drive security patch compliance on client devices
  • Packaging software through Admin Studio, completing compatibility assessment, readiness
  • Deploying software through Microsoft Intune
  • Create/manage Active directory group policies
  • Demonstrating engineering mindset and automating operations tasks using scripting languages such as PowerShell
  • Documenting and sharing operating processes and procedures

What would your day look like?

  • Administrating System Center Configurations Manager (SCCM)
  • Packaging software through Admin Studio and test deployments
  • Deploying security policies/software through Microsoft Intune
  • Configure/schedule client laptop security patching
  • Write scripts (PowerShell, VB, Batch)
  • Monitor, report out to management various security patching related KPI’s and prepare and execute corrective action plans to meet KPI’s

Who we are looking for?

  • Minimum 4-7 years of experience in SCCM and packaging
  • Experience with SCCM, PowerShell scripting and Azure update management  
  • 2-4 years’ experience with software packaging / Admin Studio / Microsoft Intune
  • 2-4 years of experience working in cloud technologies such as Azure/AWS/Google cloud service
  • Ability to troubleshoot technical problems, demonstrate problem solving
  • Ability to effectively communicate and excellent interpersonal skills
  • Experience working in Agile/sprints in a global team setup
  • Bachelor’s Degree in Computer Science, Business Management, or IS

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

Apply now »