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Senior Specialist

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Job Description – Accounts Receivable / Cash Application Support Analyst

Role Summary

We are looking for a detail-oriented Accounts Receivable Support Analyst to assist during our migration from Velos to Genesis ERP. The primary responsibility of this role is to identify, research, and clear open/unapplied payments and resolve incorrect payment allocations in Genesis to ensure accurate customer outstanding balances before implementation of dunning/collection processes.

This role will focus exclusively on payment reconciliation and cleanup activities.

Key Responsibilities

Review and analyze open/unapplied customer payments in Genesis
Identify incorrectly allocated payments caused during migration and receipt batch processing.
Reallocate payments to correct invoices based on supporting remittance details
Research historical payment postings between Velos and Genesis.
Coordinate with Sponsors, Cash Application (NPAR), CTFT, and GMT teams for clarification on disputed or unmatched transactions.
Ensure customer accounts reflect accurate outstanding invoices before dunning letters are issued.
Perform account reconciliations and maintain proper audit documentation.
Validate payment application accuracy after adjustments.
Support data cleanup activities during ERP migration stabilization phase.

Should be open to communication, collaboration, and maintaining positive working relationships within the team.
Team bonding and a supportive work environment are highly valued in this role.


Education & Qualification Requirements

B.Com / M.Com / MBA (Finance)
Semi-qualified CA
Candidates with experience in AR, Cash Application, or ERP reconciliation activities preferred.
Strong understanding of payment allocation and invoice matching processes.
Experience working with ERP systems.
Ability to work with large transaction volumes and maintain accuracy.
Strong communication and coordination skills.

 

       Preferred Qualifications

       Experience in ERP migration/support projects.

        Knowledge of FIFO payment allocation concepts.
       Experience with customer account reconciliation and unapplied cash resolution.

         Role Nature

 

Focused on payment cleanup and reconciliation activities during system transition.

 

        Success Criteria

                Reduction of open/unapplied payments
                Accurate customer outstanding balances in Genesis
                 Improved dunning letter accuracy
                 Timely closure of incorrectly allocated payments.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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