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Service Engineer 2

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

 

About Providence

At Providence, we are grounded in our goal to serve all as we engineer the future of healthcare. Providence Global Innovation Center is the first development and innovation center of Providence outside the United States.

Best-in-Class Benefits

Inclusive Leadership

Challenging Work

Competitive Pay

Employee-Friendly Policies

What will you be responsible for?

  • Administer Microsoft Fabric capacities, workspaces, tenant settings, OneLake, and platform governance controls.
  • Manage and support Azure cloud infrastructure, identity, security, networking, monitoring, and platform services.
  • Ensure the availability, performance, scalability, security, and cost efficiency of Azure and Fabric environments.
  • Partner with architects, data engineers, application teams, and stakeholders to deliver cloud and data platform solutions.
  • Drive automation, standardization, technical documentation, and continuous improvement across platform operations.

What would your day look like?

  • Monitor Fabric capacity utilization, platform health, service availability, and Azure operational alerts.
  • Configure workspaces, access controls, deployment settings, gateways, connections, and data governance policies.
  • Support Fabric workloads including Data Factory, Lakehouse, Data Warehouse, Real-Time Analytics, Power BI, and OneLake.
  • Troubleshoot platform, pipeline, connectivity, integration, security, and performance issues.
  • Implement RBAC, Microsoft Entra ID integration, Key Vault, Azure Policy, Log Analytics, and compliance controls.
  • Automate administration and support tasks using PowerShell, Python, Azure Automation, and Azure DevOps pipelines.
  • Support cloud modernization, migration, incident management, capacity planning, and FinOps initiatives.

Who are we looking for?

  • 3-5 years of hands-on experience in Azure Cloud Engineering, Administration, or Platform Operations.
  • Practical experience administering Microsoft Fabric capacities, workspaces, tenant settings, security, and governance.
  • Strong knowledge of Azure Virtual Machines, Storage, Networking, Azure Monitor, Log Analytics, Microsoft Entra ID, Key Vault, and RBAC.
  • Experience with OneLake, Data Factory, Lakehouse, Data Warehouse, Power BI administration, SQL, and ETL/ELT concepts.
  • Experience with scripting and automation using PowerShell, Python, Azure CLI, or equivalent tools.
  • Knowledge of CI/CD, Azure DevOps, Infrastructure as Code, incident management, and Agile delivery practices.
  • Strong troubleshooting, communication, documentation, ownership, and stakeholder-management skills.
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent experience.

AI and Innovation Requirements

  • Working knowledge of Azure AI Services, Azure OpenAI, Microsoft Copilot, and AI capabilities available within Microsoft Fabric.
  • Ability to identify and implement AI-driven automation for monitoring, anomaly detection, reporting, incident triage, and operational efficiency.
  • Exposure to supporting secure data pipelines and cloud environments for AI/ML and predictive analytics workloads is preferred.

Preferred Qualifications

  • Experience with Azure Synapse Analytics, Azure Databricks, or similar modern data platforms.
  • Experience with Terraform, Bicep, or ARM templates and cloud cost optimization practices.
  • Microsoft Azure Administrator, Fabric Analytics Engineer, or related certification is preferred.

 

 

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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