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Sr. Analyst - TA Operations & Analytics

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

 

Role Overview

The TA PMO / TA Operations & Analytics Specialist will support the Talent Acquisition function by driving data accuracy, operational discipline, and analytics adoption across hiring activities. This role will focus on hands-on execution, building strong foundations in data governance, dashboarding, and process efficiency, while enabling the TA team to make data-backed hiring decisions.

The role is designed for a mid-level professional who can own reporting, dashboards, and process governance, work closely with recruiters and TA leads, and gradually build capability toward predictive and insight-led analytics.

Key Responsibilities

1. Data Governance & Talent Intelligence

Building reliable TA data foundations

  • Maintain and manage TA data accuracy and consistency across ATS, trackers, and reporting tools
  • Support the establishment of a single source of truth for TA metrics and dashboards
  • Ensure standard definitions for key TA metrics such as: but not limited to
    • Requisition aging
    • Time-to-hire
    • Funnel conversion
    • Offer acceptance
  • Conduct regular data audits and hygiene checks, highlighting gaps and discrepancies
  • Coordinate with HRIS / TA Tech teams to:
    • Resolve data issues
    • Improve system usage and data capture
  • Assist in basic talent intelligence analysis, including:
    • Historical hiring trends
    • Demand vs. supply indicators
    • Skill-based hiring patterns
  • Prepare structured data inputs to support future predictive hiring models

2. Delivery Excellence & Operational Performance

Ensuring consistent and measurable TA operations

  • Support governance of end-to-end TA processes, including demand intake, sourcing, interviewing, and offer stages
  • Track and report TA performance metrics and SLAs at recruiter, team, and function levels
  • Create and maintain operational trackers, dashboards, and scorecards
  • Support weekly/monthly hiring reviews and TA cadence meetings with accurate insights and highlights
  • Identify process inefficiencies or bottlenecks and flag improvement opportunities using data
  • Assist in driving standard operating procedures (SOPs) and documentation for TA processes
  • Monitor vendor and partner performance metrics and support review discussions
  • Act as a PMO support for TA initiatives, ensuring timely tracking of actions, risks, and outcomes

3. TA Analytics & Dashboarding

From reporting to actionable insights

  • Build and maintain TA dashboards using tools such as Excel, Power BI, or similar platforms
  • Convert raw data into clear, easy-to-understand visualizations and insights
  • Provide trend-based insights, including:
    • Hiring velocity
    • Funnel drop-offs
    • Offer declines
    • Recruiter /Sourcer productivity

         

 

  • Support TA leadswith data-backed narratives for leadership and business updates
  • Enable self-serve reporting for recruiters and managers by simplifying dashboards and metrics
  • Gradually develop capability in predictive indicators, such as:
    • Expected time-to-fill
    • Hiring risk flags
    • Capacity constraints
  • Contribute to improving data literacy within the TA team

Stakeholder Interaction

  • Work closely with:
    • Recruiters and Sourcing teams
    • TA Managers and Leads
    • HR Operations / HRIS teams
    • External vendors (as required)
  • Act as a go-to person for TA data, dashboards, and reporting
  • Support decision-making through facts, trends, and insights

Skills & Competencies

Technical & Functional Skills

  • Strong understanding of Talent Acquisition metrics and processes
  • Hands-on experience with:
    • ATS platforms (SF)
    • Advanced Excel (pivot tables, formulas, basic modeling)
    • BI tools (Power BI/Tableau preferred)
  • Ability to work with large datasets and maintain data integrity
  • Basic understanding of analytics concepts (trends, correlations, forecasting fundamentals)

Process & Execution Skills

  • Strong attention to detail and operational rigor
  • Ability to manage multiple reports, dashboards, and deadlines
  • Structured and methodical approach to problem-solving
  • Comfort working in fast-paced hiring environments

Behavioral Skills

  • Clear and concise communication
  • Collaborative and stakeholder-friendly mindset
  • Curious, analytical, and improvement-oriented
  • Willingness to learn and grow into advanced analytics and PMO responsibilities

Experience & Qualifications

  • 4–6 years of experience in:
    • Talent Acquisition Operations/Analytics
    • TA Analytics / Reporting
    • HR Operations / HR Analytics-  TA Operations and Analytics
  • Exposure to large-scale, tech, or volume hiring environments preferred
  • Bachelor’s degree required (Analytics, HR, Engineering, or related fields preferred)

 

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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