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Sr. Cybersecurity Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Cybersecurity at Providence is responsible for appropriately protecting information related to caregivers and affiliates, as well as safeguarding confidential business and patient information.

The Zscaler Engineer plays a key role in strengthening Providence’s security posture by supporting and optimizing Zscaler security platforms used across the enterprise. This role will collaborate with Cybersecurity, Networking, and Cloud teams to ensure secure web access, application protection, and alignment with Providence’s Zero Trust principles.

What Will You Be Responsible For?

  • Support, administer, and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms.
  • Manage traffic‑forwarding methods including Zscaler Client Connector (ZCC), PAC files, GRE/IPsec tunnels, and identity/authentication integrations.
  • Configure and enhance SSL inspection, threat protection, DLP, and access‑control policies.
  • Maintain platform compliance by managing updates, patches, and vulnerability remediation in coordination with Zscaler Support.
  • Develop and maintain runbooks, technical documentation, workflow diagrams, and architecture references.
  • Troubleshoot complex Zscaler, connectivity, and application‑security issues across hybrid and cloud environments.

What Would Your Work Week Look Like?

  • Partner with Cybersecurity, Networking, and Cloud teams to implement secure designs and validate Zscaler deployments.
  • Perform configuration reviews, policy tuning, and continuous optimization of ZIA/ZPA services.
  • Participate in Proof‑of‑Concept (POC) evaluations and assist in onboarding new features or Zscaler capabilities.
  • Document system standards, reference architectures, and operational procedures for Zscaler technologies.
  • Stay updated on emerging technologies (Zero Trust, SASE, cloud security patterns) and incorporate them into platform improvements.

Who Are We Looking For?

  • 3–5+ years of experience in network security, cloud security, or Zero Trust engineering.
  • Hands‑on experience with Zscaler ZIA/ZPA, ZCC agent, and GRE/IPsec tunnels.
  • Strong knowledge of DLP concepts, CASB technologies, and SaaS Security Posture Management.
  • Understanding of SASE architecture, network protocols, SSL/TLS inspection, and authentication flows.
  • Familiarity with Azure, AWS, or GCP security controls.
  • Strong analytical and troubleshooting skills.
  • Ability to collaborate across Cybersecurity, Network, and Cloud engineering teams.
  • Preferred certifications: Zscaler (ZIA/ZPA), CCNP Security, CISSP, or equivalent.

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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