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Sr. IAM Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Senior Engineer – IAM : Directory & Authentication Services

Focus: Directory Platforms, Hybrid Identity & Reliability

 

Role Summary

This Senior Engineer owns the core directory infrastructure, including hybrid AD, synchronization, and service reliability. The role ensures directory services are stable, performant, and invisible when working correctly.

 

Key Responsibilities

Directory Services Engineering

  • Operate and modernize on-prem Active Directory and Entra ID Connect.
  • Manage directory topology, replication, DNS integration, and trust models.
  • Drive hybrid identity resilience and fault tolerance.

Identity Lifecycle & Sync

  • Own identity synchronization pipelines and failure handling.
  • Improve reliability of join, registration, and lifecycle processes.
  • Partner with HR and provisioning teams to improve end-to-end flows.

Reliability & Operations

  • Define SLOs, SLIs, and service health metrics.
  • Lead root cause analysis for directory-related outages.
  • Improve patching, upgrades, and operational hygiene.

Automation

  • Automate directory operations and health checks.
  • Reduce manual interventions through engineering solutions.

 

Required Skills & Experience

  • 8–12 years in directory services engineering
  • Deep expertise in:
    • Active Directory internals
    • Hybrid identity architectures
    • Entra ID Connect / Cloud Sync
  • Strong troubleshooting and systems thinking
  • Automation-first approach

 

What Success Looks Like

  • Directory outages become rare and non-impacting
  • Sync failures are detected and resolved proactively
  • Hybrid identity operates as a reliable platform, not a bottleneck

Operational toil steadily decreases

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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