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Sr. Network Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

We are seeking a Level 2 Network Engineer with Data Center / Cloud Operational expirience  with 5–7 years  to support, operate, and troubleshoot enterprise data center environments. The role focuses on day-to-day operations, incident resolution, performance optimization, and lifecycle management of large-scale data center networks built on modern architectures such as VXLAN, Spine-Leaf, ACI, and Nexus platforms in high sensitivity Health Care systems

Key Responsibilities

• Provide L2 operational support for enterprise data center networks across production and DR environments.
• Manage and monitor data center fabric built on Spine-Leaf architecture, VXLAN, and EVPN technologies.
• Operate and troubleshoot Cisco Nexus (N7K/N9K), vPC (Virtual Port Channel), and ACI (Application Centric Infrastructure) environments.
• Monitor network health, fabric stability, and performance using Cisco Nexus Dashboard, DNAC (if applicable), and other monitoring tools.
• Troubleshoot issues related to overlay (VXLAN), underlay routing (BGP/OSPF), vPC consistency, and fabric connectivity.
• Support configuration and maintenance of VLANs, VRFs, port channels, vPC domains, and Layer 2/Layer 3 switching.
• Assist in fabric expansion, leaf/spine onboarding, VTEP configuration, and multi-site/DCI connectivity.
• Perform software upgrades, patching, and lifecycle activities for Nexus switches and ACI fabrics.
• Work on ACI tenant configurations, contracts, EPGs, bridge domains, and policies (where applicable).
• Support and troubleshoot multicast, QoS, and high availability features within the data center.
• Participate in incident management, problem management, and RCA activities with proper documentation.
• Collaborate with Server, Virtualization, Security, Storage, and Cloud teams for seamless service delivery.
• Follow standard operating procedures, configuration templates, and compliance guidelines.
• Participate in on-call support and maintenance windows as required.

• Familiarity with Data Center Edge and AGG Routing

• Incident Management, Change Management familiarity for Smooth Data Center Operations.

• Familiarity to understand on-call procedures and respond both reactively and proactively

• Familarity of sensitivity of Health care systems and related IT Operations

What Would Your Day Look Like?

• Review dashboards for fabric health, VXLAN tunnels, and Nexus/ACI alerts.
• Troubleshoot incidents related to data center connectivity, overlay/underlay issues, vPC mismatches, and application reachability.
• Perform configuration changes such as VLAN provisioning, port configuration, vPC setup, and ACI policy updates.
• Support new server onboarding, rack/stack connectivity, and leaf switch provisioning.
• Assist in data center migration, expansion, or refresh activities.
• Coordinate with cross-functional teams for issue resolution and deployments.
• Document incidents, changes, and provide inputs for RCA.
• Contribute to improving network stability, automation, and operational efficiency.

• Perform incident management, restore services within SLA, and document RCA for recurring issues

• Monitor network health using tools such as SolarWinds/ServiceNow and act on alerts proactively

• On-Call work procedures in Day to Day Operations

 

Required Qualifications

• Bachelor’s Degree (or equivalent) in Engineering / Technology.
• 5–7 years of experience in data center networking and operations.
• Strong hands-on experience with Cisco Nexus switches (N5K/N7K/N9K).
• Solid understanding of Spine-Leaf architecture, VXLAN, EVPN, and data center overlays.
• Experience in vPC configuration, troubleshooting, and best practices.
• Hands-on exposure to Cisco ACI (basic to intermediate level).
• Familiarity with underlay routing protocols (BGP, OSPF, IS-IS) and IP networking fundamentals.
• Experience with Nexus Dashboard, monitoring tools, and network visibility platforms.
• Strong troubleshooting skills across Layer 2, Layer 3, and overlay networks.
• Knowledge of high availability, redundancy, and failover mechanisms.
• Familiarity with ITIL processes, incident/change management.
• Willingness to participate in on-call rotations and maintenance activities.

Preferred / Nice to Have

• Experience with multi-site ACI, DCI (Data Center Interconnect), or hybrid cloud integration.
• Exposure to network automation tools (Python, Ansible, or REST APIs).
• Knowledge of firewalls, load balancers, and security integrations in DC environments.
• Familiarity with virtualization platforms (VMware, Hyper-V) and their networking requirements.
• Certifications such as CCNP Data Center, CCIE DC, or Cisco ACI certifications.
• Experience working in large enterprise or service provider data center environments.

• Azure and Cloud Integration Knowledge or Any Hybrid Cloud Experience 

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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