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Sr. SDET Engineer

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Role: SDET Engineer 2 (Marketing Campaign QA Specialist)

How is this team contributing to the vision of Providence?

Marketing at Providence is customer-centric, with the goal of establishing brand equity, increasing digital engagement, and ensuring positive user experiences. All campaigns are designed to connect the right customer with the right message at the right time. The Marketing Campaign QA team plays a crucial role in ensuring these campaigns are flawlessly executed, maximizing their impact and contributing directly to Providence's marketing objectives

What will you be responsible for?

As a Quality Engineer for Marketing Campaigns, you’ll ensure the accuracy and quality of online targeted campaign configurations and monitor active campaigns. You will be responsible for identifying and reporting anomalies or errors while leveraging automation and AI tools to enhance the QA process. This role requires a keen eye for detail, a deep understanding of marketing principles, and a passion for delivering exceptional customer experiences.

Key Responsibilities:

  • Brand Consistency: Verify adherence to brand guidelines across all campaign elements
  • Content Quality:  Proofread creative and content for grammatical errors, typos, and style inconsistencies.
  • Campaign Clarity: Ensure each campaign has a clear call to action and a well-defined purpose.
  • User Experience: Identify and eliminate any "dead ends" or broken user flows within the campaign.
  • Web Standards & Tracking: Validate that all web forms, Landing pages adhere to standards and are properly trackable and verify digital UTM parameters.
  • Workflow Management: Track tasks and manage workflow within the designated Project Management tool.
  • Audience Targeting Validation: Verify the accuracy of audience list criteria in the CRM against the marketing brief.
  • Process Automation:  Identify opportunities to automate QC processes using available tools and scripting languages (e.g., Python, JavaScript) to improve efficiency and reduce manual effort.

 

Who are we looking for?

  • A bachelor’s degree in marketing, English, or a closely related field, along with 2-6 years of relevant experience.
  • General understanding of Marketing direct response and targeted campaigns.
  • Knowledge of QA procedures and the ability to understand business requirements and translate them into QA requirements.
  • Experience with process automation tools and techniques is highly desirable.
  • Ability to manage multiple tasks and activities effectively and comfortably work in a highly collaborative team environment.
  • Meticulous attention to detail and a commitment to following established processes.
  • Excellent communication skills, both written and verbal.
  • Familiarity with Content Management Systems (CMS)
  • Familiarity in using web analytics platforms.
  • A proactive mindset towards exploring and leveraging AI capabilities for QC improvements.

 

 

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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