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Sr. UKG Pro WFM Analyst

About Providence

Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.

Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.

Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.


Why Us?

  • Best In-class Benefits
  • Inclusive Leadership
  • Reimagining Healthcare
  • Competitive Pay
  • Supportive Reporting Relation

Job Title: Sr. UKG Pro WFM Consultant

 

Location: Providence Global Center, Hyderabad

 

Job Summary:

As a UKG Pro WFM Sr. Consultant, you will be responsible for analyzing business needs to help ensure UKG Pro WFM solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Your primary role will be focused on support of the UKG Pro WFM solution, work towards effective & quick issue resolution in an effective & optimized timeframe. In addition, the role would demand independently working on approved CRs & driving them to closure. You will be expected to work with multiple teams both within UKG Pro WFM & across other ERP Platforms (esp. Oracle Cloud) to support Providence’s multi-platform solution, in line with business processes. Certified UKG Pro professionals will be preferred.

 

Key Responsibilities:

  • Serve as a Subject Matter Expert for UKG Pro WFM
  • Must have at least one E2E implementation exp & project support experience
  • Proven support of UKG PRO WFM, covering ongoing maintenance and issue resolution for Timecard Data, Pay Code Calculations, Person and Functionality Access, etc.,
  • Scope to Cover:
    • UKG WFM Timekeeping & Attendance: Pay policy building blocks, ESS, Access and Security, Hyperfinds, Dataviews, and Transaction Assistant, & a working understanding of other modules;
    • UKG WFM Accruals: Accrual Profiles, policies, grants and limits;
    • UKG WFM Scheduling & Advanced Scheduling: Schedule planners, Workload Planning and Employee Self-Service Components;
    • UKG WFM Analytics: Hands-on experience in Dataviews
  • Address Transaction Assistant errors covering evaluation, debugging & resolution
  • Deep product expertise to independently handle Change Request – covering Initial Analysis, FS Documentation, Design, Configuration, Testing and Release Management, along with impact analysis for current & future tech integration
  • Certified UKG Pro professionals will be preferred
  • Professionals with experience integrating with Oracle Cloud would be an added advantage

 

 

Qualifications:

  • Bachelor’s degree in Information Technology, or equivalent
  • 8+ years of experience with UKG Workforce Central, UKG Pro WFM with hands-on implementation and support experience
  • Excellent leadership, communication, collaboration, and project management skills

Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.

Contact our Integrity hotline also, read our Code of Conduct.

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